Last updated: 24 September 2026
This Privacy Notice explains how Straduct (“Straduct”, “we”, “us” or “our”) collects, uses, shares and protects personal data when you use our website, platform, services or communicate with us.
Straduct provides market and competitive intelligence software and related services, including company and competitor research, market intelligence, audience discovery, search and AI visibility analysis, and related professional services.
For privacy questions or requests, contact support@straduct.com.
This Privacy Notice applies to personal data processed in connection with:
Straduct may act as a data controller where we determine why and how personal data is processed, for example when operating our website, managing accounts, providing support, securing our services and communicating with customers.
In some circumstances, a customer may provide personal data to Straduct or instruct Straduct to process information on its behalf. Where we process that information solely on the customer's documented instructions, Straduct may act as a processor and the customer may act as the controller.
Where appropriate, processor activities may be governed by a Data Processing Agreement.
This may include your name, work email address, organisation, job role, account identifiers and information required to authenticate and administer your account.
This may include information about your company, goals, markets, competitors, products, services, locations, audiences and information submitted to a Straduct workspace.
If you contact us, we may process your name, email address, company, enquiry topic, message and correspondence with us.
We may process technical information required to operate and protect Straduct, such as browser and device information, login activity, IP addresses where necessary, application events, security records, audit information and error logs.
Straduct may process information from supported sources such as company websites, public business websites, search results, business directories, professional profiles, news sources, regulatory sources and other publicly accessible information.
Where relevant to legitimate business research, this may include public professional information such as a person's name, role, employer, location, professional profile, business website and publicly available business contact details.
Information is not treated as unrestricted merely because it is publicly accessible.
Where AI-assisted functionality is used, Straduct may process prompts, selected workspace context, research material and generated outputs required to provide the requested functionality.
Depending on the feature and workspace configuration, selected information may be transmitted to third-party AI service providers used to provide the relevant functionality.
For paid services, we may process subscription information, transaction references, billing contact information, invoices and related accounting records.
Payment card information may be processed directly by our payment provider rather than stored by Straduct.
Some Straduct services analyse information that was not collected directly from the individual concerned.
Sources may include public company websites, professional profiles, business directories, search engines, publicly accessible platform pages, news publications, regulatory information and other supported sources.
We may use this information to understand markets and competitors, identify relevant business signals, analyse professional audiences and produce evidence supporting research findings.
Where data protection law requires us to provide information to individuals whose personal data was obtained indirectly, we will do so unless a lawful exemption applies.
| Purpose | Typical legal basis |
|---|---|
| Create and manage user accounts | Performance of a contract |
| Provide Straduct services and requested research | Contract and, where appropriate, legitimate interests |
| Operate customer workspaces | Performance of a contract |
| Provide customer support | Contract or legitimate interests |
| Protect accounts and infrastructure | Legitimate interests and legal obligations |
| Respond to enquiries | Legitimate interests or steps prior to a contract |
| Billing, accounting and record keeping | Contract and legal obligations |
| Improve service reliability and functionality | Legitimate interests |
| Relevant market and business research | Legitimate interests, contract, or customer instructions depending on context |
| Meet legal or regulatory requirements | Legal obligation |
Where processing relies on legitimate interests, we consider whether the processing is necessary and proportionate and whether those interests are overridden by the rights and freedoms of affected individuals.
Straduct uses AI-assisted technologies within parts of its research and intelligence workflows.
AI systems may assist with activities such as research, extraction, classification, summarisation, comparison, pattern identification and generation of recommendations.
AI-generated information may be incomplete, inaccurate, outdated, biased or misleading. Important information should be reviewed together with supporting evidence and appropriate professional judgement before action is taken.
Straduct is designed as a decision-support and intelligence system. We do not intend AI-generated output to serve as the sole basis for decisions that produce legal or similarly significant effects on individuals.
See our AI & Human Review Policy for more information.
Audience Discovery services may use supported publicly available professional and business information to identify and organise potentially relevant profiles.
Depending on the selected service and available sources, information may include:
Public availability does not mean that personal data can be used without restriction.
Customers are responsible for ensuring that their subsequent use of exported information complies with applicable data protection law, direct marketing rules, contractual obligations and relevant third-party platform requirements.
Straduct does not grant permission to use personal data in a manner that would otherwise be unlawful.
We may share personal data with service providers where reasonably necessary to operate Straduct. These may include providers of:
We may also disclose information where required by law or where reasonably necessary to establish, exercise or defend legal claims.
Straduct does not sell personal data to advertisers.
See our Data Processing & Subprocessors page for further information about relevant service providers.
Some service providers may process information outside Ireland or the European Economic Area.
Where required, international transfers will be supported by an applicable legal transfer mechanism, such as an adequacy decision, Standard Contractual Clauses or another recognised safeguard.
We retain personal data only for as long as reasonably necessary for the purpose for which it was collected and to meet legal, contractual, security and operational requirements.
Retention periods depend on the nature of the information, the purpose for which it is processed, contractual requirements, security requirements and applicable legal obligations.
Where a valid erasure request applies, personal data will be deleted or anonymised, subject to any lawful requirement or legitimate reason to retain particular records.
Depending on the circumstances and applicable law, you may have rights to:
To exercise a privacy right, contact support@straduct.com.
We may request information reasonably necessary to verify your identity before acting on certain requests.
If you have a concern about how we process personal data, please contact us so that we can investigate.
You may also have the right to lodge a complaint with a relevant data protection supervisory authority. In Ireland, the supervisory authority is the Data Protection Commission.
Straduct uses technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.
No online service or electronic storage method can guarantee absolute security.
Further information is available on our Security page.
Straduct may use cookies and similar technologies that are necessary for website and application functionality, authentication, security and user preferences.
Where non-essential analytics, advertising or tracking technologies are used, they will be subject to appropriate consent where required by law.
See our Cookie Policy for further information.
Straduct is designed for business and professional use and is not directed at children.
We do not knowingly design our services for the collection of children's personal data.
Straduct may contain links or references to third-party websites, evidence sources and external services.
Independent third parties operate under their own terms and privacy practices. Straduct is not responsible for the privacy practices of independent third-party websites.
We may update this Privacy Notice as our services, providers, technology or legal obligations change.
The current version will be published on this page with its latest update date. Where a change materially affects how personal data is processed, we will take reasonable steps to provide appropriate notice.
For privacy questions, requests or concerns:
Straduct
Email:
support@straduct.com
Website:
straduct.com
